For GPs, DVA delegates & referrers
Clear information and a simple pathway to refer veterans to Australia’s only specialist veteran rehabilitation provider.
Why refer to Helping Heroes
We are contracted with the Department of Veterans’ Affairs and specialise exclusively in veteran rehabilitation. Our team understands military culture, the transition to civilian life, and the complex interplay of physical, psychological and social factors that affect recovery.
- Veteran-specific expertise across medical management, vocational, psychosocial and functional domains
- National coverage with telehealth capability for regional and remote clients
- Biopsychosocial, client-centred approach with strong communication back to referrers
- Experienced multidisciplinary team (OTs, EPs, Physios, Social Workers, Rehab Consultants, Nurses)
How to refer
Veterans with accepted conditions can request Helping Heroes as their preferred rehabilitation provider through their DVA delegate. GPs and treating practitioners can also support the referral process by discussing options with the veteran and providing relevant clinical information.
For urgent or complex queries, contact us directly on 1300 500 834 or info@helpingheroes.com.au.
What information is helpful
- Current clinical status and accepted conditions
- Relevant medical reports or treatment history
- Vocational background and goals (if known)
- Any psychosocial or environmental barriers
- Preferred contact method for the veteran
We strive for equitable and non-judgemental treatment of all individuals and maintain the highest standards of privacy and confidentiality.