Feedback

We welcome your feedback, compliments and complaints. Your voice helps us improve.

How we handle feedback

When you raise a matter with us we will:

  • Treat you with respect
  • Explain the process
  • Conduct a fair investigation
  • Communicate with you throughout
  • Provide reasons for our decisions
  • Protect your privacy and confidentiality

Helping Heroes strive for equitable and non-judgemental treatment of all individuals.

Call 1300 500 834

Thank you for your feedback. We have received your message and will respond appropriately.

Your privacy is important to us. See our Privacy & Confidentiality information.